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FAQS

Frequently Asked Questions

How can I check the status of my order?

Sign into your account or enter your order number, email address and billing zip code.
You’ll be able to see order details and shipping information for all your orders. After your order ships, we’ll email you with your tracking information. You’ll also be able to see it in your order history. Check your email and spam for emails from Hello@ChristiTasker.com

Orders are guaranteed to ship on business days. Business days are Monday-Friday, excluding federal holidays within the United States. Domestically, it usually takes 3 to 5 business days for ground delivery once the item is shipped. Please reference our customer care pages for more information on Canada and international orders. For shipping costs, please visit our shipping and delivery page for details.

If you have an existing CHRISTI TASKER MIAMI wishlist account, please log in here to view your order status. Please be sure to check other email folders and spam folders as the email may have been redirected. Otherwise, we invite you to contact our customer care team via the live chat or at (305) 614-3050 and we will be happy to assist you.

Because we strive to get your order shipped as quickly as possible, we cannot cancel or change an order once placed as processing begins immediately.

Items purchased at our CHRISTI TASKER MIAMI shop may only be returned via the method of delivery.

Covid-19 has resulted in an unstable economy globally,  we are not opening stores in anywhere at the moment. Until then, CHRISTI TASKER MIAMI is available 24/7 online, and customer service is available Monday-Friday 10am-5pm EST. We often provide customers a video shopping experience based on customer service questions. While many of our items are stored in warehouses, we may have exclusive product samples in our offices. Please let us know if you need more product details.

We offer pick-up at our Miami Brickell area location upon request and by appointment only.

In the case of items damaged during shipment, please immediately save and photograph the package and all packaging contents. Then contact Hello@ChristiTasker.com with a written description of the damage and photos of the damage or defect. If you have questions, our customer care department at (305) 614-3050 or maybe faster by email. We will work with you to replace your item as fast as we can. If we are able to locate a replacement, we will send it to you at no charge to you, and will ask you to return the damaged/defective item to us using our free return service.

Your credit card will be charged and you will be notified when your item(s) have shipped. However, you may see an authorization hold from us when you place your order. If your order does not get processed or is canceled, the authorization hold will disappear in three to five business days.

You can log into your account to view the order status.
Please note, temporary authorization holds may expire, and you may no longer see it as a pending transaction. Once your order ships, the card will be reauthorized and charged.

All products are satisfaction guaranteed. Please view our warranties page. Please email your original proof of purchase, account number, phone number and all photos of products validating your claims to Hello@CHRISTITASKER.com and a customer service member will respond within 24 hours Monday-Friday 10am-5pm. If your email is received the following business day, please allow at least 24 hours for our team to respond.

Know it fits before it ships. All of our products contain measurement sizes for your convenience. In the future, we look forward to working with major sizing coordination applications. For now, your privacy is most important to us and no worth requiring entering all of your personal data.

For United States and other international countries, please process your order as you’d like it to ship. Select the various shipping option that fits your budget. If you find the shipping cost seems above normal, please direct message us via chat or email us a screenshot to Hello@ChristiTasker.com.

We make every effort to assist with shipping costs and we are always working with shipping partners to improve our shipping costs. For most of our continental U.S. customers, you will receive free shipping with orders that meet our minimum requirements for categories such as jewelry. For custom furniture or vintage furniture we provide white glove services from Uship. Please view your email for the latest coupon code for shipping. Be sure your order meets the free shipping requirement BEFORE tax. If you have questions, please reach out to customer service Hello@ChristiTasker.com

We currently ship to all 50 United States, Canada, apo/fpo addresses, and select U.S. territories (Puerto Rico, Virgin Islands, Guam, Marshal Islands, American Samoa, and Micronesia), Austria, Brazil, Mexico, the European Union, United Kingdom, Africa, United Emirates, & most other countries. Please note that we do not ship to freight forwarding services. Please note the shipping services and timeframes for your country upon the shopping bag or shopping cart page. If you have questions, please reach out to us at Hello@ChristiTasker.com or 305-614-3050.

Though infrequent, from time to time, we run out of stock. There are instances in which an item can become out of stock while an order clears through our system. Rest assured, you will not be charged for this item. You may see an authorization hold on your account, which will drop off in 3-5 business days, depending on your financial institution. We will also do our best to reach out to you via email, phone and Facebook messenger when you have used our chat window. If you are concerned about stock levels, please reach out via chat after placing your order and we’ll give you the most accurate up to date information.

Only one promotion or coupon code may be applied to an order.

We accept Visa, MasterCard, American Express, Discover, Klarna, PayPal, Stripe, and CHRISTI TASKER MIAMI gift cards.

Only one credit card may be used per transaction in combination with up to one CHRISTI TASKER MIAMI gift card. This includes bank-issued gift cards with a credit card logo.

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